(Consumers' Association of Canada, Alberta)

Alberta Consumers' Association

A marketplace that works with you? or a marketplace that works against you? It's Your Choice!

Consumer Rights

Government legislation and ethical business recognise these:

The RIGHT to be informed
The RIGHT to Safety
The RIGHT to redress
The RIGHT to choose
The RIGHT to a healthy environment
The RIGHT to a consumer education
The RIGHT to be heard

Consumer Responsibilities

The RESPONSIBILITY to search out and use available information
The RESPONSIBILITY to read instructions and take precautions
The RESPONSIBILITY to fight for the quality you believe you should be receiving
The RESPONSIBILITY to make your own independent and informed consumer choices
The RESPONSIBILITY to minimize environmental damage through careful choice and use of consumer goods and services
The RESPONSIBILITY to take advantage of educational opportunities
The RESPONSIBILITY to make your own opinions known

Consumer Actions

CHOOSE to read labels, follow instructions, and research before you purchase
CHOOSE to use safety equipment, use products as instructed, teach safety habits to children
CHOOSE to complain effectively and refuse to accept shoddy workmanship
CHOOSE to resist high pressure sales people, and to comparison shop
CHOOSE to reduce waste, reuse products wherever possible and recycle
CHOOSE to attend seminars and workshops; lobby for consumer education in schools
CHOOSE to join Consumers Association of Canada, Alberta and make your voice heard

Exercise your responsibilities and strengthen your rights Responsible consumers create a better marketplace It's Your Choice!

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